Terms and Conditions

Section 1 – Provisions

The Dining Company Companion: Individuals engaged by The Dining Company, aged 18 or older, who render services during bookings and are consistently represented by The Dining Company.
Client: A legal or natural person, at least 18 years of age, seeking to enter into a booking agreement with The Dining Company or who has already entered into such an agreement.
Parties: The collective reference to The Dining Company and the Customer.
The Dining Company: A company officially registered in the commercial register under the name C.C. Service International.
Website: Refers to the online platform of The Dining Company, known as www.thediningcompany.com
Booking: An agreement covering orders, provided services, and all other arrangements between the Customer and The Dining Company, encompassing the booking of an arrangement.
Arrangement/Experience: A collection of services provided based on the Customer’s preferences and in consultation with The Dining Company.
Booking Confirmation: A communication from The Dining Company to the Customer confirming the details of the arrangement agreed upon between the parties.
Booking Request: Any customer-initiated solicitation directed to The Dining Company via the website, email, phone, or any other communication method, where, in the assessment of The Dining Company, the customer intends to avail themselves of The Dining Company services.

Section 2 – Applicability

Applicability of Terms and Conditions: These terms and conditions apply to all offers, whether made or executed, by The Dining Company, including all bookings and associated legal relationships. Any deviations from these terms are only valid if explicitly approved in writing by The Dining Company.
Modification of Conditions: The Dining Company retains the right to adjust the content of these conditions and make unilateral modifications at any time.
Exclusion of Customer’s Terms: The use of any terms and conditions by customers is expressly excluded from applicability.
Agreement upon Booking: Upon the realisation of each booking, the Customer is considered to have agreed to the exclusive application of these terms and conditions, unless mutually agreed otherwise in writing.
Validity of Remaining Provisions: If any provision(s) within these terms and conditions are deemed void or nullified, the remaining provisions continue to apply in full. The Dining Company and the Customer will engage in discussions to establish new provisions, replacing the invalid or cancele dones, while preserving the original purpose and intent to the extent possible.
Implicit Agreement for Subsequent Bookings: A Customer who has previously made a booking with The Dining Company is implicitly considered to agree with the applicability of these terms and conditions to subsequent and/or additional bookings and/or related services.

Section – 3 Company

The Dining Company within a completely legal Service, conducting its operations internationally.
The companions are carefully selected by The Dining Company and carry out their duties voluntarily based on a Booking.

Section – 4 The realization of the booking

All offers or proposals made by The Dining Company are non-binding, unless otherwise stated in the offer and its acceptance.
A Booking is only finalized when The Dining Company expressly accepts the Booking request. In the case of a binding offer, the Booking is established upon acceptance by the Customer. The Booking confirmation from The Dining Company is deemed to be correct and complete.
The Booking supersedes and replaces all previous proposals, correspondence, agreements, or other communications.
The Dining Company is at all times permitted to reject a Booking request without providing a reason.

Section 5 – Bookings

Upon receiving a Booking request, The Dining Company strives to align the Customer and a companion as closely as possible, aiming to provide the Customer with the best possible experience during the execution of a Booking.
The Dining Company reserves the right to provide a companion with security in any form.
Bookings have a minimum duration of 3 hours.
During a Booking, the Customer must: Ensure that the companion is reachable at all times for The Dining Company, particularly at the beginning, end, and if necessary, throughout the Booking, regarding payment and the well-being and safety of the companion.
The Customer must refrain from possessing or offering any form of drugs to the companion, except for alcoholic beverages.
The Customer is also not allowed to persuade the companion to accept or use the offered drugs in anyform.
The Customer must treat the companion respectfully, respect their boundaries,and act in accordance with the terms and conditions applicable to each Booking.
The Customer is not allowed to force the companion to perform actions contrary to the Booking, the will of the companion, or otherwise in violation of the law in the country where the Booking is executed.
The Customer must refrain from any (attempted) deception, intimidation, or any other action or omission that jeopardizes the safety of The Dining Company and/or the companions enlisted by her.
If the Customer spends time with a companion in violation of article 5.8 of these terms without the involvement of The Dining Company, the Customer is immediately and without any discount liable for the hours enjoyed according to the standard prices stated on the website, plus a fine equal to twice the amount owed.

Section – 6 International bookings

The terms applicable to an International Booking are in accordance with the general terms, unless explicitly stated otherwise in this article.
Booking requests for International Bookings within Europe must be received by The Dining Company at least 24 hours in advance. For International Bookings outside Europe, the booking request must be received by The Dining Company at least 48 hours in advance.
The minimum booking duration within Europe varies depending on the location and mode of travel, usually between 8 and 12 hours. If the companion cannot return on the same day, the companion must also be booked for the night. For destinations outside Europe, a minimum booking duration of 24 to 48 hours is required.
Upon receiving a Booking request for an International Booking, The Dining Company evaluates the travel destination based on positive travel advice, safety, experiences, and consultation with the desired companion. Upon approval, the Customer receives a Booking confirmation.
The transportation costs of the companion are paid on a case-by-case basis and in consultation.
For International Bookings, a deposit of 40% of the total travel and accommodation costs, including agency fees, is mandatory. This deposit must be paid by bank transfer. Once The Dining Company has received the amount, reservations and planning will commence.
The remaining amount, equal to 60% of the total, must be paid at least 48 hours before the start of the booking to The Dining Company.
All travel expenses are subject to a 21% surcharge, as all funds received are considered revenue and are thus taxed at 21%.
For International Bookings with a travel time of 4 hours or less from Amsterdam, the companion may travel by car or train unless flying is more cost-effective. For destinations with a travel time of 4 hours or more, the companion will only travel by plane, with Economy Class for up to 8 hours off lying and Business or First Class for more than 8 hours. Flights are always, if possible, booked without layovers.
The Customer must ensure that the companion is always reachable, receives a minimum of 3 meals a day at the Customer’s expense, makes daily phone contact, has at least two hours of free time per day for personal activities for Bookings of 24 hours or more, and has at least six hours per day to sleep for Bookings of 24 hours or more.

Section 7 – Cancellation or changes by The Dining Company

The Dining Company reserves the right to cancel and/or modify a Booking at any time if:

A companion cannot be present at the location and/or time requested by the Customer.
The location requested by the Customer is not available.
In the opinion of The Dining Company, the identity, integrity, and/or safety of a companion cannot be guaranteed.
The Customer does not meet the agreed conditions of the Booking within the agreed upon timeframe, or if there are valid reasons to believe that the Customer will not meet the agreed conditions.
Circumstances arise that reasonably make it impossible for The Dining Company to fulfil its obligations under the Booking.
In the event of a modification or cancellation as per Article 7.1 of the terms and conditions, The Dining Company will contact the Customer as soon aspossible.
If the Booking can only take place under changed circumstances, theCustomer is allowed to cancel the Booking free of charge.
In the event of cancellation according to Article 7 of the terms and conditions, neither The Dining Company nor the companion is liable for any direct or indirect damages or expenses incurred by the Customer.

Section 8 – Cancellation or changes by the customer

In case of changes or cancellation by the Customer, the Customer will promptly contact The Dining Company.
Both The Dining Company and the companions are only obligated to make reasonable efforts regarding all aspects of the Booking. If the companion does not meet one or more expectations of the Customer, it does not entitle the Customer to cancel or modify the Booking. The Customer only has the right to modification if the unmet expectations pertain to the personality or appearance of the companion, and the Customer informs The Dining Company within 10 minutes of the start of the Booking in the Netherlands. In such a case, The Dining Company is obligated to make a realistic and mutually acceptable proposal for a solution and modify the Booking accordingly.
If the Customer’s modification to the Booking concerns the companion, time, or location, The Dining Company only has the obligation to make reasonable efforts to adjust the Booking according to the desired changes or offer an alternative.
Nevertheless, The Dining Company reserves the right to cancel the Booking.
Changes regarding the provision of services during the Booking are only possible if the companion expressly agrees. If these changes incur additional costs, they must be paid before the execution of the Booking.
A delay in the arrival of the companion up to 30 minutes at the agreed location, caused by transportation issues, does not give the Customer the right to cancel the Booking. In the case of a delay exceeding 30 minutes, the Customer is allowed to cancel the respective Booking by phone free of charge unless it is a Booking made less than 4 hours in advance.
The Customer is allowed to cancel the Booking by email or phone free of charge up to 48hours before the Booking.
For cancellations within 4 to 24 hours before an International Booking, the Customer willbe charged €500.
Deposits are non-refundable; they are frozen and can be offset against any future Booking.

Section 9 – Prices and/or prices changes

The standard prices provided by The Dining Company can be viewed on the Website. And Prices can be requested in the form of a quotation. These pricesare displayed in Euros, including value-added tax (VAT), and excluding other government-imposed levies.
For prices of Arrangements, the Customer should contact The Dining Company due to the specific conditions of the respective Arrangement. TheWebsite only displays ‘from’ prices.
The price specified by The Dining Company for the Booking applies exclusively to the services agreed upon in the specifications.
Discounts as mentioned on the Website are applicable only if agreed upon in advance with The Dining Company and confirmed in the Booking confirmation.
The Dining Company is entitled to increase the agreed price in the event of an increase in one or more cost factors and/or other costs necessary and/or relevant for the execution of the Booking.
Costs that The Dining Company or the companion needs to incur to meet the(additional) wishes of the Customer are borne by the Customer.
Additional wishes of the Customer on the agreed Booking according to the Booking confirmation that necessitate more work or costs than reasonably expected by The Dining Company at the time of entering into the Booking are grounds for an increase in the agreed price.
Price changes under Article 9.5 and 9.6 of the terms and conditions do not give the Customer the right to cancel the Booking in whole or in part.

Section 10 – Payments 1

All payments must be made prior to the Booking, or at the latest, at the beginning of the Booking, unless otherwise agreed upon in writing between the parties.
The Dining Company only accepts cash payments in Euros.
Payments with PayPal are not accepted by The Dining Company.
If The Dining Company cancels a Booking for valid reasons, such as endangering the safety of The Dining Company or the engaged companions by the Customer, or damaging the image of The Dining Company, the Customer has no right to a refund, and the full amount will be charged.
In case of cancellation by the Customer of an International Booking, the Customer must pay the costs incurred by The Dining Company up to that point. These costs are not eligible for a refund.
If the Customer voluntarily refrains from using paid services during the execution of the Booking, the paid amount will not be refunded.
If the Customer is entitled to a refund of a paid amount due to a canceledBooking, it will be refunded within 7 working days from the original Booking date to a bank account designated by the Customer.
If the Customer has not paid before the Booking or directly at the beginning, the engaged Gigolo companion of The Dining Company has the right to cancel the Booking or refuse it in advance at the request of The Dining Company. Moreover, the Customer is liable for 50% of the total booking amount, including travel expenses, if the payment obligations according to Article 10.1 are not met.

Section 10 – Payments 2

When The Dining Company receives a Booking request from a Customer for whom The Dining Company has not previously arranged a Booking, The Dining Company is entitled to require a deposit of at least 150 euros from theCustomer, depending on the type of Booking. The payment must come from the Customer’s bank account, meaning that the account holder’s name must match the name of the Customer.
The Customer must also ensure that The Dining Company can reliably confirm the Customer’s presence at the agreed location at least 3 hours in advance.
If the payment behavior and/or financial situation of a Customer, in the opinion of The Dining Company, warrants additional security, The Dining Company is entitled to request an additional advance payment by bank transfer. If the Customer fails to provide the required security, The Dining Company is entitled, without prejudice to its other rights, to immediately suspend further execution of the Booking, and everything the Customer owes to The Dining Company becomes immediately due and payable.
If The Dining Company is successful in a legal proceeding, all costs incurred by The Dining Company in connection with this proceeding will be borne by the Customer.
In all cases, in addition to the rights mentioned in this article, The Dining Company also has the right to demand performance and/or compensation.

Section 11- Discretion

The Dining Company handles all Customer information obtained in the course of its services discreetly and will only use it for the execution of its services and the optimisation of its future services. Its services include identity verification, general research in public sources, and verification of the information provided by the Customer with involved parties for the safety of one or more companions engaged by The Dining Company.
Customer information in possession of The Dining Company will never be shared with third parties, unless a legal provision obliges The Dining Company to do so.
If a Customer provides incorrect information regarding their person (identity), The Dining Company reserves the right to display the relevant information on a so-called blacklist and share it with the police and judiciary to prevent future false information regarding Bookings.
If a Customer, in violation of these terms and conditions, directly contacts a companion, attempts to contact the companion directly, or exchanges any contact information with the companion, The Dining Company reserves the right to share information about the Customer with third parties within industry organizations to warn them about such behavior by the Customer.

Section 12 – Liability

The Dining Company shall not be held responsible for any damage, except in cases where there is intent or deliberate recklessness on the part of The Dining Company.
The presence of defects, customer dissatisfaction, information on the website, or deviations from the provided information on the website do not entitle the customer to seek compensation or refunds.
Additionally, The Dining Company is not liable for damages resulting from actions contrary to section 5.5, and it is also not liable for damages related to items mentioned in section 5.5.
The Dining Company ‘s liability is always limited to possible direct damage, and it is never responsible for any indirect or consequential damage.
The contractual or non-contractual liability of The Dining Company is capped at a maximum of 100% of the net amount charged for the work.
If The Dining Company is held liable by a third party for any damage not covered under the booking, including these terms and conditions, the customer agrees to fully indemnify The Dining Company and reimburse all payments made to the third party along with related costs.

Section 13 – Guarantee

Given The Dining Company ‘s commitment, as outlined in the General Terms and Conditions, The Dining Company does not provide any guarantee to the Customer regarding the Customer’s experience during the Booking. This is particularly due to the personal nature of the service provided.

Section 14 – Intellectual property

It is expressly prohibited to reproduce, disclose, or exploit, in the broadest sense of the word, the marketing and/or sales materials and products designed by The Dining Company. This includes, but is not limited to, the content of the website, as well as the procedures and other intellectual properties of The Dining Company, whether with or without the involvement of third parties, unless The Dining Company has explicitly and in writing granted permission for such actions.

Section 15 – Applicable law

Dutch law exclusively applies to all Booking Requests, Bookings, including these General Terms and Conditions, at The Dining Company.
Any disputes between The Dining Company and the Customer or third parties arising from a Booking Request, Booking, including these General Terms and Conditions, will be submitted to the competent court in the North Holland district located in the Netherlands.